In order to process your suggestion or complaint in a timely manner, please focus on travel related issues or suggested improvements of the facilities in your message. All other unfounded attacks, rudeness, and emotional statements not related to the scope of responsibilities of the Administration will be ignored. We appreciate your understanding.

After you hit the “send” button, there will be a system notice of completion, indicating that your message has been sent. Typical message processing time is 7 working days (holidays excluded). Designated person from the Administration will reply your message. Thanks!

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• Inquiry and suggestion
• Complaint and feedback
• Travel services
• Website issues
• Website content

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